2 Complaint Handlers Needed | Banking Experience Required | £126.77 Daily Rate

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🚨 URGENT HIRING ALERT

2 Complaint Handlers Wanted — Banking Experience Required

A new opportunity is available for experienced complaint handlers with a strong banking background. If you have hands-on experience dealing with banking complaints and can meet the availability requirements, this could be an opportunity worth exploring.

Vacancies 2 Complaint Handlers
Start Date 5th October
Interview TEAMS Interview

1. Job Overview

There is an urgent hiring requirement for 2 Complaint Handlers. The role is aimed at candidates who already have a strong understanding of banking and have experience handling customer complaints within a banking environment.

If your background includes resolving customer issues, investigating complaints, communicating with customers and working within banking processes, take a close look at the requirements before applying.

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💡 Job Seeker Tip Don't apply blindly. Before sending your CV, compare your actual experience against the requirements. A targeted application is usually much clearer to a recruiter than a generic CV.
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2. Who They Are Looking For

The hiring requirements are straightforward. Candidates should have relevant banking experience and previous experience dealing with banking complaints.

  • Strong banking background
  • Experience dealing with banking complaints
  • Must be available to start on 5th October
  • Must be available for a TEAMS interview on Friday 25th September

The strongest applications will clearly demonstrate relevant banking and complaint handling experience rather than simply listing general customer service duties.

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💡 CV Tip If you have handled complaints in banking, make that experience easy to spot. Mention the type of complaints you handled, the customers you supported and the responsibilities you managed.
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3. Start Date & Interview Availability

Candidates must be able to start on 5th October. The hiring information also states that candidates must be available for a TEAMS interview on Friday 25th September.

Make sure you review the stated dates carefully and only apply if your availability matches the hiring requirements.

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💡 Interview Tip If you are invited to a TEAMS interview, test your internet connection, microphone and camera beforehand. Keep your CV nearby and prepare a few examples showing how you handled difficult customer complaints.
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Important Disclaimer: GabbyWall does not employ candidates or directly give out jobs. We share job opportunities from available sources to make them easier for job seekers to discover.

4. Daily Rate & Salary Breakdown

The hiring information provides the following daily rate and annual salary figures:

Rate Information Amount
Traditional Daily Rate £165
Agreed Contract Rate (ACR) £126.77
Equivalent Annual Salary £32,961.22

Candidates should review the contract and compensation details provided by the hiring organisation and clarify any questions before accepting an offer.

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5. How to Apply

If you meet the requirements and are interested in the opportunity, prepare your most recent CV and send it to the recruitment contact provided in the hiring alert.

Email your updated CV to:
emmaywilliams@deloitte.co.uk

Before sending your CV, check that your banking experience and complaint-handling background are clearly visible. This makes it easier for the recipient to quickly understand why your experience is relevant.

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💡 Application Tip Rename your CV professionally before sending it. For example: Firstname_Lastname_Complaint_Handler_CV.pdf. Small details like this make your application easier to identify and organise.
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6. CV Tips Before You Apply

Your CV should make it obvious that you understand the type of work involved. Avoid relying on vague phrases such as “good communication skills” without showing where you used those skills.

What to Highlight

  • Banking experience
  • Complaint handling experience
  • Customer service responsibilities
  • Complaint investigation and resolution
  • Experience communicating with customers
  • Relevant banking systems or processes
  • Examples of resolving difficult customer situations

Keep your CV easy to scan. Use clear headings, concise bullet points and recent, relevant experience near the top of the document.

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💡 Motivation One application may not work out, and that's normal. Keep improving your CV, keep learning and keep applying to roles that genuinely match your experience. Consistency matters in a job search.
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7. Explore More Jobs on GabbyWall

If this complaint handler position isn't the right match for you, don't leave yet. We regularly share opportunities across different career areas, including technology, administration, marketing, customer service, finance and remote work.

Take a look through the related opportunities above and find roles that better match your experience, qualifications and career goals.

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Join the GabbyWall WhatsApp community and receive new opportunities as they are published. Jobs, internships, remote opportunities, scholarships and career updates are shared with the community.

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💡 Job Search Tip Don't wait until you desperately need a job before updating your CV. Keep your CV, LinkedIn profile and professional portfolio ready so you can respond quickly when a suitable opportunity appears.
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8. Join the WhatsApp Jobs Community

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Don't miss the next opportunity! 🚀

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Get access to job opportunities and career updates shared directly with the community.

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💡 Final Motivation Keep going. The right opportunity may require several applications before it appears. Stay prepared, keep your skills sharp and continue looking for roles that fit your experience.
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🚀 Apply for the Complaint Handler Role

If you meet the requirements, have a strong banking background and have experience dealing with banking complaints, send your updated CV as soon as possible.

Email: emmaywilliams@deloitte.co.uk

Make sure your CV clearly highlights your relevant banking and complaint-handling experience before you send it.

📩 APPLY NOW

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