2 Complaint Handlers Wanted — Banking Experience Required
A new opportunity is available for experienced complaint handlers with a strong banking background. If you have hands-on experience dealing with banking complaints and can meet the availability requirements, this could be an opportunity worth exploring.
1. Job Overview
There is an urgent hiring requirement for 2 Complaint Handlers. The role is aimed at candidates who already have a strong understanding of banking and have experience handling customer complaints within a banking environment.
If your background includes resolving customer issues, investigating complaints, communicating with customers and working within banking processes, take a close look at the requirements before applying.
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📲 JOIN JOBS COMMUNITY2. Who They Are Looking For
The hiring requirements are straightforward. Candidates should have relevant banking experience and previous experience dealing with banking complaints.
- Strong banking background
- Experience dealing with banking complaints
- Must be available to start on 5th October
- Must be available for a TEAMS interview on Friday 25th September
The strongest applications will clearly demonstrate relevant banking and complaint handling experience rather than simply listing general customer service duties.
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JOIN OUR JOBS COMMUNITY3. Start Date & Interview Availability
Candidates must be able to start on 5th October. The hiring information also states that candidates must be available for a TEAMS interview on Friday 25th September.
Make sure you review the stated dates carefully and only apply if your availability matches the hiring requirements.
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4. Daily Rate & Salary Breakdown
The hiring information provides the following daily rate and annual salary figures:
| Rate Information | Amount |
|---|---|
| Traditional Daily Rate | £165 |
| Agreed Contract Rate (ACR) | £126.77 |
| Equivalent Annual Salary | £32,961.22 |
Candidates should review the contract and compensation details provided by the hiring organisation and clarify any questions before accepting an offer.
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JOIN JOBS COMMUNITY5. How to Apply
If you meet the requirements and are interested in the opportunity, prepare your most recent CV and send it to the recruitment contact provided in the hiring alert.
Email your updated CV to:
emmaywilliams@deloitte.co.uk
Before sending your CV, check that your banking experience and complaint-handling background are clearly visible. This makes it easier for the recipient to quickly understand why your experience is relevant.
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🚀 JOIN JOBS COMMUNITY6. CV Tips Before You Apply
Your CV should make it obvious that you understand the type of work involved. Avoid relying on vague phrases such as “good communication skills” without showing where you used those skills.
What to Highlight
- Banking experience
- Complaint handling experience
- Customer service responsibilities
- Complaint investigation and resolution
- Experience communicating with customers
- Relevant banking systems or processes
- Examples of resolving difficult customer situations
Keep your CV easy to scan. Use clear headings, concise bullet points and recent, relevant experience near the top of the document.
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If this complaint handler position isn't the right match for you, don't leave yet. We regularly share opportunities across different career areas, including technology, administration, marketing, customer service, finance and remote work.
Take a look through the related opportunities above and find roles that better match your experience, qualifications and career goals.
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🚀 Apply for the Complaint Handler Role
If you meet the requirements, have a strong banking background and have experience dealing with banking complaints, send your updated CV as soon as possible.
Email: emmaywilliams@deloitte.co.uk
Make sure your CV clearly highlights your relevant banking and complaint-handling experience before you send it.
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