Customer Relationship Officer Job | Apply Now

Olivia Ezeani

🇳🇬 Hiring: Customer Relationship Officer at Bedmate Furniture

Looking for a customer-focused role in Lagos? This Customer Relationship Officer opportunity at Bedmate Furniture could be worth a closer look if you enjoy helping customers, solving problems and building strong relationships.

📍 Location: Lagos
🏢 Company: Bedmate Furniture
💼 Role: Customer Relationship Officer

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1. Job Overview

Bedmate Furniture is hiring a Customer Relationship Officer in Lagos. The role is suited to candidates who enjoy communicating with customers, following up on enquiries, resolving complaints and helping customers have a positive experience with a company.

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If your background includes customer service, sales, CRM, relationship management or a similar area, this is an opportunity you may want to consider. Your ability to communicate clearly and keep customers properly supported can be especially important in a customer-facing position.

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💡 Job Seeker Tip: Read the job requirements carefully before sending your CV. A targeted application is easier for a recruiter to understand than a generic CV sent to every vacancy.
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2. Requirements

Candidates should have a Bachelor’s Degree or HND in Business Administration, Marketing, Mass Communication, Public Relations, Sales, Customer Service or a related field.

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The position requires 2–5 years of experience in CRM, customer service, sales, relationship management or a similar role.

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Key Requirements

  • Good communication and interpersonal skills.
  • Strong customer service and problem-solving skills.
  • Ability to handle customer complaints professionally.
  • Good computer skills, especially Microsoft Excel and CRM software.
  • Ability to maintain accurate customer records and prepare reports.
  • Good follow-up and organisational skills.
  • Ability to work with Sales, Marketing, Delivery and other departments.
  • Knowledge of CRM tools/software is an advantage.

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💡 CV Tip: If you have CRM experience, don't simply write “CRM experience” on your CV. Mention the systems you have used and briefly explain what you did with them, such as customer follow-up, record management, reporting or complaint resolution.
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3. Skills That Matter in This Role

Customer relationship roles are not only about answering questions. They often involve listening carefully, understanding what a customer needs, keeping accurate information and making sure issues do not get forgotten.

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Strong follow-up is also important. Customers may need updates from different teams, including Sales, Marketing or Delivery. Being able to keep track of conversations and follow through can make a meaningful difference in customer service.

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🔎 Related Career Opportunities

If you're exploring customer-facing and business roles, you may also want to check out these opportunities:

💡 Interview Tip: Prepare examples of times you handled a difficult customer, solved a problem, followed up on an issue or worked with another department. Real examples are usually more useful than memorised answers.
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📌 Important Notice

GabbyWall does not employ candidates or directly give out jobs. We share job opportunities from available sources to make them easier for job seekers to discover.

4. Before You Apply

Before sending your application, take a few minutes to make your CV easy to read. Put your most relevant experience, customer service achievements, CRM knowledge and communication skills where a recruiter can find them quickly.

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Check your email address and phone number before applying. Also make sure the subject line follows the employer's instructions exactly. Small details can help your application look organised and professional.

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💡 Motivation: You don't need to apply perfectly to every opportunity. Focus on presenting your real experience clearly, matching your strongest skills to the requirements and continuing to apply consistently.

📚 More Opportunities to Explore

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6. Join the GabbyWall Jobs Community

Looking for jobs, internships, remote opportunities, scholarships and career updates? You can join the GabbyWall WhatsApp community and receive opportunities shared directly with you.

Don't miss the next opportunity! 🚀

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You can also share the community with friends, classmates, colleagues and other job seekers who may find these updates useful.

One opportunity you see today could be the one someone in your network has been searching for.

SHARE & JOIN
💡 Motivation: Keep showing up. Job searching can take time, but every application, new skill and useful connection can move your career forward.
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7. How to Apply

Ready to apply? Prepare your CV and send your application using the instructions below.

Email your CV to:

hrmanager@bedmatefurniture.com

Subject: Customer Relationship Officer

Make sure your CV is up to date and your email subject clearly states the job title.

💡 Final Application Tip: Before pressing send, check your CV one last time for spelling mistakes, outdated information and missing contact details. A clean, relevant application is easier to review.

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Share this opportunity with someone who may meet the requirements. And if you're actively job hunting, join the GabbyWall WhatsApp community so you can discover new opportunities as they are published.

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🚀 Good luck with your application!

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