Ticketing & Vacation Sales Officer Job in Ikeja, Lagos
Looking to build your career in travel and tourism? A Ticketing & Vacation Sales Officer opportunity is available for a candidate who understands reservations, enjoys helping customers, and can turn travel enquiries into successful bookings.
This role may suit you if you have experience with ticket sales, travel bookings, reservations, vacation packages, or customer service and want to take the next step in your career.
1. Job Overview: Ticketing & Vacation Sales Officer
The employer is looking for a proactive and efficient professional to manage ticket sales and reservations, support customers, and help increase revenue through travel services and vacation packages.
The position is based in Ikeja, Lagos, and requires the successful candidate to work on-site on a full-time basis. Applicants should have approximately 1–2 years of relevant experience.
The stated compensation is ₦200,000 net per month, plus performance bonuses linked to partnerships and deals closed. Confirm the bonus structure and other employment terms directly with the employer during recruitment.
2. Roles and Responsibilities
As the Ticketing & Vacation Sales Officer, you will help customers plan their journeys, complete bookings accurately, and find suitable travel options. Your responsibilities will include:
- Managing ticket sales, flight bookings, reservations, ticket changes, cancellations, and timely ticket issuance.
- Creating and pricing vacation packages based on customer needs and available travel options.
- Coordinating with airlines, travel partners, and service providers to support smooth travel arrangements.
- Responding to customer enquiries and resolving booking-related issues professionally.
- Monitoring sales performance and helping the team work towards revenue and sales targets.
- Supporting business development by building partnerships and helping close travel-related deals.
- Checking booking details carefully to reduce errors and provide customers with reliable service.
The role combines customer service, administration, sales, and attention to detail. You should be comfortable communicating with customers while keeping booking information accurate and organised.
3. Requirements and Qualifications
This opportunity is aimed at candidates with relevant experience in ticketing, reservations, travel, tourism, or airline-related services. The key requirements provided for the position include:
- Approximately 1–2 years of relevant work experience.
- Experience in ticket sales, travel bookings, reservations, tourism, or airline ticketing.
- Good communication and customer service skills.
- Sales ability and a willingness to support revenue targets.
- Strong organisational and problem-solving skills.
- Attention to detail when handling customer information, bookings, prices, and travel documents.
Experience with Global Distribution System (GDS) platforms such as Amadeus or Sabre is an advantage. The listing does not state that these platforms are mandatory, so candidates should accurately describe their existing skills and experience.
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4. Skills That Can Help You Stand Out
Beyond meeting the basic requirements, demonstrate how you can make the employer's work easier and improve the customer experience. The following strengths are particularly relevant to this position:
- Customer care: Listening carefully, answering questions clearly, and handling difficult situations calmly.
- Sales confidence: Understanding customer needs and recommending suitable travel options.
- Accuracy: Checking names, dates, destinations, prices, and booking details before confirming transactions.
- Organisation: Tracking multiple enquiries, bookings, deadlines, and customer requests.
- Commercial awareness: Understanding how partnerships, repeat customers, and successful sales contribute to business growth.
- Digital skills: Using relevant reservation platforms and office tools, where applicable.
Prepare a few real examples from your previous work that demonstrate these strengths. Clear examples help recruiters understand how you could contribute to their team.
5. CV and Application Tips for Job Seekers
A recruiter may have limited time to review each application. Make it easy for them to see why your experience fits this role.
- Use a relevant CV headline: For example, "Travel Reservations and Customer Service Professional" if it accurately reflects your background.
- Put relevant experience first: Highlight ticketing, bookings, travel coordination, customer service, or sales experience near the top of your CV.
- Show results where possible: Use truthful examples of sales achievements, enquiries handled, or service improvements.
- Include relevant systems: List Amadeus, Sabre, or other platforms only if you have genuine experience with them.
- Proofread carefully: Check your contact details, dates, spelling, and formatting before sending your application.
- Use the requested email subject: This helps the employer identify the role you are applying for.
If you are transitioning from another customer-facing role, explain how your existing skills transfer to travel sales and reservations. Relevant experience can come from more than one industry.
7. How to Apply for the Ticketing & Vacation Sales Officer Job
Interested and qualified candidates should prepare their CV and submit their application using the employer's confirmed application contact.
Position: Ticketing & Vacation Sales Officer
Location: Ikeja, Lagos
Salary: ₦200,000 net + performance bonus
Email subject: Ticketing & Vacation Sales Officer
Application destination supplied in the vacancy: dexteredgeconsult.com
Important: The supplied destination appears to be a website domain rather than a complete email address. Verify the employer's official application email or submission instructions before sending your CV. No complete email address was provided in the original vacancy, so one has not been invented here.
Before applying, check that your CV includes relevant experience in travel, ticketing, bookings, sales, or customer service. Use the exact subject requested by the employer when submitting by email.
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Most remote, hybrid and on-site jobs shared are based in Nigeria, with a few international roles.
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