Senior Product Manager II, CRM Data Relationships
1. Job Overview
HubSpot is hiring a Senior Product Manager II, CRM Data Relationships, to lead a major platform area focused on how records are created and connected throughout the HubSpot CRM.
The role sits within Product and covers a full vertical spanning three teams, from foundational data infrastructure through to the admin and representative-facing experiences customers use every day.
This is a senior product role for someone comfortable moving between technical architecture, customer experience, data quality, product strategy and cross-functional leadership.
2. Why This Role Matters
The HubSpot CRM is built around relationships. Contacts, deals, tickets, activities and other records depend on systems that determine how data is created and how records connect to each other.
HubSpot describes these underlying systems as the foundation supporting its products, workflows and AI-powered experiences.
The company is also considering how these systems should evolve as AI agents and third-party tools increasingly act on behalf of customers. Accurate and meaningful associations therefore become increasingly important to the usefulness of intelligent CRM experiences.
For the person in this role, that means balancing two very different needs: building sophisticated platform capabilities while ensuring the resulting experiences remain understandable to everyday users.
3. What You'll Do
In this position, you'll own the roadmap across three teams, covering foundational systems as well as the interfaces administrators and sales representatives use to create and manage relationships.
Own the Associations Roadmap
You'll define the long-term vision for HubSpot's associations model, including expanding the types of relationships the platform can represent and improving consistency across the data model.
Improve Record Creation
You'll own how new records are created across HubSpot, designing experiences that are quick and intuitive for people while remaining structured and dependable enough for AI agents and third-party tools.
Improve Data Quality
A major part of the role involves ensuring relationships are captured at the appropriate point in a record's lifecycle and that the resulting information is reliable, consistent and complete.
Work Across Teams
You'll collaborate with teams throughout HubSpot that consume the CRM data model, helping the associations platform evolve in a way that considers both existing customers and future product capabilities.
Partner With AI Teams
You'll work directly with teams responsible for AI and agents so that intelligent systems can better understand and act on the complex web of relationships within a customer's CRM.
Talk to Customers
Customer engagement is part of the role. You'll work with businesses ranging from small companies to enterprise teams operating sophisticated multi-object architectures.
Balance Today and Tomorrow
You'll need to sequence immediate quality improvements alongside a longer-term architectural vision, deciding what should happen now, what needs investment later and how infrastructure and experience layers fit together.
Represent the Roadmap
You'll communicate the product direction to senior leaders, ecosystem partners and important enterprise customers.
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4. What HubSpot Is Looking For
HubSpot is looking for someone with experience successfully launching products for customers, ideally within platform, data infrastructure or CRM environments.
- Experience launching products successfully to customers.
- Ability to balance detailed product and UX decisions with a long-term strategic vision.
- Strong experience-design instincts and an appreciation for simple, intuitive workflows.
- Deep curiosity about complex technical systems and the reasons behind architectural decisions.
- Experience building alignment across engineering, design and cross-functional product teams.
- Ability to explain complex technical concepts to different audiences, from enterprise architects to everyday representatives.
- A multidisciplinary approach combining customer empathy, technical understanding and business judgment.
- Comfort making decisions, testing assumptions and iterating despite incomplete information.
- Respect for specialists across engineering, design, UX research, analytics and go-to-market functions.
5. Life in Product Management at HubSpot
HubSpot says members of its Product Management organization join a product-led culture focused on customers and ambitious product strategy.
Product managers work closely with UX and Engineering to create products that aim to combine powerful functionality with ease of use.
The company also describes clear expectations and career paths, opportunities to share perspectives, and flexibility around where employees work.
HubSpot says employees can work from home, in an office or through a blended approach, while still participating in in-person gatherings designed to build connections across teams.
6. Pay & Benefits
HubSpot states that the cash compensation range for this position includes base salary, on-target commission for eligible roles and annual bonus targets under its bonus plan for eligible employees.
Some positions may also participate in HubSpot's equity plan through restricted stock units, while some roles may be eligible for overtime pay. HubSpot notes that individual compensation packages are tailored based on skills, experience, qualifications and other job-related factors.
HubSpot provides additional information about its compensation philosophy and benefits through the resources below.
📄 View the compensation range resource
Learn more about HubSpot's compensation philosophy →
Explore HubSpot benefits and perks →
HubSpot also notes that flexibility and connection are important. Remote employees are expected to build strong relationships with their teams and peers, including through certain in-person gatherings.
Product employees may attend events such as Product Group Summits and other gatherings. Candidates who require accommodations because of travel limitations or other reasons are encouraged to inform their recruiter during the hiring process.
7. About HubSpot
HubSpot describes itself as an AI-powered customer platform offering software, integrations and resources designed to help businesses connect marketing, sales and service.
The company says its connected platform is designed to help businesses grow by focusing on customers.
HubSpot describes its culture through commitments including “Solve for the Customer,” “Be Bold,” “Learn Fast,” “Align, Adapt & Go!” and “Deliver with HEART.”
The company also emphasizes flexibility, ownership, trust and meaningful work, describing an environment intended to give employees space to do their best work.
HubSpot is headquartered in Cambridge, Massachusetts, with employees and offices around the world.
8. Job Seeker Tips Before You Apply
Update Your CV for the Role
Highlight product launches, platform work, CRM experience, data infrastructure, AI products, customer research, cross-functional leadership and measurable outcomes.
Make Your Experience Easy to Scan
Recruiters and hiring teams should be able to understand your role, scope and impact quickly. Use concise bullets and put the most relevant achievements near the top.
Show Numbers Where Possible
Metrics can make your experience more concrete. Consider adoption, revenue, retention, conversion, customer count, product usage, efficiency improvements or other meaningful results.
Prepare Your Product Stories
Think about difficult decisions you've made. Be ready to explain trade-offs, stakeholder disagreements, technical constraints, customer feedback and how you measured success.
Don't Apply With the Same CV Everywhere
A strong general résumé is useful, but targeted applications can make it easier for recruiters to see the connection between your experience and the role.
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If this role matches your experience and career goals, review the official job information carefully and submit your application through HubSpot's careers page.
Senior Product Manager II, CRM Data Relationships
HubSpot · Product · Remote — USA
Please verify the role's current availability, eligibility requirements and application details on the official employer website before applying.
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